|
CSS has worked with many healthcare organizations, from acute-care health systems to physician practices, from home health agencies to individual hospitals.
And no matter what we do, whether it's changing a culture, training staff on how to defuse the anxious patient, reduce wait times in the Emergency Room, what we do for our clients is to improve their patient's satisfaction with the experience.
|
|
Children's Hospital of Atlanta (Atlanta, GA)
Duke Health Raleigh Hospital (Raleigh, NC)
Johnston Health (Smithfield, NC)
Mercy Health Partners (Toledo, OH)
Northwest Community Hospital (Arlington Heights, IL)
Hospice of Catawba Valley (Newton, NC)
Randolph Hospital (Asheboro, NC)
Sharp Healthcare (San Diego, CA)
Sisters of Providence Health System (Springfield, MA)
Wilkes Regional Medical Center (North Wilkesboro, NC)
|
Service Excellence Training
Mystery Shopping
Client Exit Interviews
Retention & Growth Assessment
Culture Assessment
Perceptions Surveys
ask@cssamerica.com
704.553.7525
|